Can I get a refund?
After the purchased file first becomes available to download, refunds for a change of mind or mistaken purchase are generally unavailable. Refunds remain available for non-delivery, duplicate charges, material defects in the supported environment that cannot be resolved by reasonable correction or re-provision, and cases required by applicable law or the payment service. Earlier purchases keep the refund terms accepted at purchase, including the 14-day no-reason full-refund promise where it applied.
Does PASS mean the board is safe to manufacture?
No. PASS means only that a displayed check matched under its stated rule and tolerance. It is not an electrical, safety, ERC/DRC, Gerber or manufacturing certification.
Will BoardPort convert or repair my project?
No. Import with KiCad first, then compare the EAGLE source and KiCad destination. BoardPort reads both files without changing them.
Why show NOT CHECKED?
Unsupported, ambiguous, missing or unparsed areas are marked as not checked. They are never counted as a pass.
Do I need this for a simple board?
If KiCad import, visual review, ERC/DRC and Gerber comparison already give you enough confidence, you may not need it. BoardPort is intended for designs you continue to maintain and for keeping review records.
Are my design files uploaded?
No. The downloaded product processes supported files on your device without sending their contents to BoardPort.
Which languages and countries are supported?
The website and email support are available in English and Japanese. The downloadable software and reports are currently in English. There are separate purchase terms for business use in Japan and for businesses in the United States, United Kingdom and Australia. Choose the purchase page for your business location and check its eligibility requirements. Display language does not change purchasing eligibility.